Sourcing the most competitive export airfreight rate from airlines and master co-loaders.
Maintain the good balance between low costing and good service from airlines.
Monitor the movement of the shipment from departure until arrival.
Work closely with overseas agents to obtain most competitive airfreight rate.
Maintain the good balance between low costing and good service.
Maintaining good relationship with VIP clients/ overseas agents/ carriers to ensure the smoothness of the shipments.
Coordinate between customers, overseas agents and internal sales team to ensure the smoothness of every single shipment and deliver excellent service to our customers.
Decent attitude in dealing with overseas agent or customer complaints, in order to achieve a positive solution.